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with Prospero
6a High Street, Dunbar, EH42 1EL
6 Market Square, Kilsyth, G65 0AZ
0800 689 1370
Usual working hours are 9am until 5pm.
But we are always here when you need us.
Get in touch to find out how we can help
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It is our intention to provide you with the highest possible level of customer service at all times. However we recognise that things can go wrong on occasion and if this occurs we are committed to resolving matters promptly and fairly.
Should you not be satisfied with our final response, you may be entitled to refer the matter to the Financial Ombudsman Service (FOS). More information is available on request or on their website, www.financial-ombudsman.org.uk.